How can I make the order ?

 You can buy directly online via our website or in store.  

What payment methods do you accept ? 

Mobile Money (M-Pesa,), cash in stores.  

Can I change or cancel my order ?

Yes, as long as it hasn't been shipped yet. Contact our customer service team quickly.

What are your delivery times ?

  Between 24 and 72 hours depending on the Dar es Salaam area.  

Do you offer in-store pickup ?

Yes, you can order online and pick up your products directly in store.  

What are the shipping costs ?

Varies depending on the distance and weight of the order. The amount is communicated before validation

Are your perfumes authentic ?

Yes, we guarantee original and certified products.  

Are your cosmetics suitable for all skin types ?

We offer a variety of ranges, including for sensitive skin. Check the descriptions before purchasing

Do you offer artisanal or local products ?

Yes, we highlight unique African creations.  

Do you offer a warranty on your products ?

  Cosmetics and perfumes are not guaranteed, but clothing is exchangeable in case of defect.

Do you have any discounts for new customers ?

  Yes, a special discount is offered on the first order.  

Do you offer a loyalty card ?

Yes, In 2026 , every purchase earns you points that can be converted into discounts.